The Best in NDIS Compliance
Primus Quality Services is a premier NDIS consulting firm with over 5 years of dedicated experience building NDIS companies. We aren't just consultants; we are qualified auditors who understand exactly what is required to succeed.
- Qualified Auditors on staff
- 5 Years of specialized experience
- 100% Audit success rate focus
- Comprehensive registration assistance
Our Core Services
We provide end-to-end support for NDIS providers, ensuring your business is compliant, efficient, and ready for growth.
Pre-Audits
Comprehensive pre-audit assessments to identify gaps and ensure you are fully prepared to pass all stages of your official NDIS audit.
View Details Registration
Expert assistance with the complex NDIS registration process. We handle the documentation and requirements so you can focus on care.
View Details Consulting
Ongoing business consulting to help you build a sustainable, compliant, and high-quality NDIS provider business.
View Details What Our Clients Say
Don't just take our word for it. Hear from NDIS providers who have successfully passed their audits with our guidance.
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Sarah Mitchell
Disability Support Services, Melbourne
"Primus Quality Services made our NDIS registration process seamless. Their expertise as qualified auditors meant we passed our certification audit on the first attempt. Absolutely worth every dollar."
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Marcus Chen
Community Care Partners, Sydney
"The pre-audit service identified gaps we didn't even know existed. Their thorough approach and insider knowledge of audit requirements gave us complete confidence going into our surveillance audit."
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Rebecca Thompson
Horizon Support Services, Brisbane
"Working with qualified auditors who actually understand the compliance landscape was a game-changer. They helped us build robust systems that not only passed audit but improved our service quality."
Frequently Asked Questions
Get answers to common questions about NDIS audits and compliance
What is a pre-audit and why do I need one?
A pre-audit is a comprehensive assessment conducted before your official NDIS audit. It identifies compliance gaps, missing documentation, and areas of non-conformance so you can fix them before the auditor arrives. Providers who complete pre-audits have significantly higher first-time pass rates and avoid costly delays.
How long does NDIS registration take?
The average NDIS registration process takes 6-12 months from application to approval. However, with expert guidance and proper preparation, this timeline can be reduced to 3-6 months. The key is getting your documentation right the first time and being fully prepared for your certification audit.
What happens if I fail my NDIS audit?
If you receive non-conformances during your audit, you'll need to address them within a specified timeframe (usually 30-90 days). This may require developing new policies, retraining staff, or implementing new systems. A failed audit delays your registration and can cost thousands in remediation. That's why preparation is critical.
How much does NDIS compliance support cost?
Our services range from $3,500 for small provider pre-audits to $12,000+ for comprehensive support for large organizations. Ongoing compliance consulting starts at $2,500/quarter. While this may seem significant, it's far less expensive than hiring a full-time compliance officer ($80,000-$120,000/year) or failing an audit and losing months of revenue.
Are your auditors qualified?
Yes. All our auditors are qualified NDIS auditors with 5+ years of experience conducting certification, surveillance, and verification audits. They understand exactly what official audit bodies look for and can provide insights that only come from years of hands-on auditing experience.
Do you offer ongoing support after the audit?
Absolutely. We offer ongoing compliance consulting services including quarterly audits, policy updates, staff training, and on-demand support. Many providers choose to work with us continuously to stay audit-ready year-round rather than scrambling before each surveillance audit.
