Pre-Audit Services

Avoid Costly NDIS Audit Failures

Your NDIS audit is approaching. Are you confident you'll pass the first time?

Most providers underestimate how thorough NDIS auditors are. Missing documentation, incomplete policies, or unprepared staff can result in non-conformances that delay your registration and cost thousands in remediation.

✓ Free 30-minute consultation • ✓ No obligation • ✓ Immediate insights

150+
Successful Audits
98%
First-Time Pass Rate
5+
Years Experience
100%
Qualified Auditors

Your Dress Rehearsal for Audit Success

Our Pre-Audit service is like a dress rehearsal for your official audit. We assess your organization against the NDIS Practice Standards, identify gaps before the auditor arrives, and help you fix them. You'll walk into your audit knowing exactly what to expect—and with the confidence that you're fully prepared.

Identify Gaps Early
Discover non-conformances and compliance issues before your official audit. Fix problems when they're easy to address, not when an auditor is watching.
Auditor Perspective
Our qualified auditors assess your organization using the same standards and methodology as your official audit body. You'll know exactly what to expect.
Maximize Success Rate
Organizations that complete pre-audits have significantly higher first-time pass rates. Invest in preparation to avoid costly audit failures and delays.
"

Before working with Primus, we were overwhelmed and unsure if we were compliant. Their Pre-Audit identified 12 gaps we didn't even know existed. They helped us fix everything, and we passed our certification audit with zero non-conformances.

★★★★★

Sarah M. — SIL Provider, Melbourne

What's Included

Everything you need to walk into your audit with complete confidence

Comprehensive document review
Staff readiness assessment
Detailed gap analysis report
Remediation support
Mock audit with qualified auditor
Full assessment against NDIS Practice Standards
On-site facility inspection
Staff competency interviews
Evidence templates and examples
Priority action timeline
Access to our auditor for questions
Post-audit support until your official audit

Our Pre-Audit Process

A structured, thorough assessment that mirrors your official NDIS audit

1. Documentation Review
We conduct a comprehensive review of all your policies, procedures, and compliance documentation against NDIS Practice Standards.
2. Staff Interviews
Our auditors interview key personnel to assess understanding of compliance requirements, service delivery practices, and quality management systems.
3. On-Site Assessment
We perform an on-site evaluation of your facilities, operations, and service delivery to identify any physical or operational non-conformances.
4. Detailed Report & Action Plan
Receive a comprehensive report identifying all findings, categorized by severity, with clear corrective action recommendations and timelines.

Why Providers Choose Us

5+ years of NDIS audit experience
Qualified auditors who know what auditors look for
Detailed, actionable reports
Support until you're audit-ready
98% first-time pass rate
Over 150 successful audits completed
Same-day response to all enquiries
Flexible scheduling to suit your timeline

Investment

Transparent pricing based on your organization size and complexity

Small Provider
$3,500+ GST
  • 1-10 staff members
  • Single location
  • 1-2 day assessment
  • Full report & action plan
Most Popular
Medium Provider
$6,500+ GST
  • 11-50 staff members
  • Multiple locations
  • 3-4 day assessment
  • Comprehensive report & ongoing support
Large Provider
$12,000+ GST
  • 50+ staff members
  • Multiple locations & complex operations
  • 5-7 day assessment
  • Executive report & dedicated support

Pre-Audit FAQs

Common questions about our pre-audit services

How is a pre-audit different from the real audit?
A pre-audit is conducted by our qualified auditors using the same standards and checklist as the official certification body, but without the formal consequences. We identify all non-conformances and give you time to fix them before the real audit. Think of it as a practice exam with expert feedback.
How long does a pre-audit take?
Most pre-audits take 1-2 days on-site depending on your organization size and complexity. We review documentation beforehand, conduct on-site interviews and observations, then deliver a comprehensive report within 5 business days highlighting all findings and recommended actions.
What if you find major non-conformances?
That's exactly why you do a pre-audit! We'll provide detailed guidance on how to address each non-conformance, including policy templates, training recommendations, and system improvements. Many clients choose our consulting services to help implement the corrections quickly and effectively.
Can you guarantee we'll pass the real audit?
While we can't guarantee outcomes (as the final audit is conducted by an independent body), our clients who complete pre-audits and implement our recommendations have a 98% first-time pass rate. We've helped over 150 providers successfully navigate the audit process.
When should I schedule a pre-audit?
Ideally 2-3 months before your scheduled certification audit. This gives you enough time to address findings without rushing. For surveillance audits, 4-6 weeks is usually sufficient. If you're just starting the registration process, a pre-audit can help you build compliant systems from day one.

Don't Leave Your Audit Outcome to Chance

Book a free 30-minute consultation and discover how prepared you really are. No obligation, just honest insights from qualified auditors who know exactly what it takes to pass.

Call us: 1300 851 633

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